Mercedes me: connect your Mercedes | Mercedes-Benz (2023)

Mercedes me Service App

Keep your Mercedes-Benz in good shape. Check your service status, receive timely reminders when your maintenance is due or book appointments online, all with the Mercedes me Service App

Keep your Mercedes-Benz in good shape. Check your service status, receive timely reminders when your maintenance is due or book appointments online, all with the Mercedes me Service App

Mercedes me: connect your Mercedes | Mercedes-Benz (1)

Experience what your Mercedes can really do — with Mercedes me.

Register now for Mercedes me

*Information provided and images displayed on this page may include overseas models and features not available in Australia. Please contact an authorised Mercedes-Benz retailer for specific information on features available in Australia. Product changes may have been made since production of this content.

Download now: the new Mercedes me app

Use the digital possibilities of Mercedes-Benz.[1]

Selected Mercedes me connect services are available free of charge for a period of three (3) years and can be extended by purchasing an additional subscription.

Download now: the new Mercedes me app

Use the digital possibilities of Mercedes-Benz.[1]

Selected Mercedes me connect services are available free of charge for a period of three (3) years and can be extended by purchasing an additional subscription.

Mercedes me: connect your Mercedes | Mercedes-Benz (2)
(Video) How To: Mercedes me connect

Mercedes me connects your Mercedes with your smartphone and practical digital functions and services that make your everyday life easier. This way you can keep an eye on your Mercedes even when you are not in it. Control certain vehicle functions, check the current status of your vehicle and stay up to date. The new generation of Mercedes me apps allow you to connect conveniently with your smartphone: simply log in anywhere using your Mercedes me ID. After logging in, you can pair your vehicle to your Mercedes me account and set up your services.

Mercedes me connect

The upgrade for your Mercedes.[1]

Practical and versatile functions that let you get even more out of your Mercedes - that's what the digital products from Mercedes me connect offer. Digitally enrich the experience with your Mercedes and use your smartphone to operate certain vehicle functions and adjust selected settings on site or remotely. Find out which products are available for your Mercedes and how to use them here.

Mercedes me connect

The upgrade for your Mercedes.[1]

Practical and versatile functions that let you get even more out of your Mercedes - that's what the digital products from Mercedes me connect offer. Digitally enrich the experience with your Mercedes and use your smartphone to operate certain vehicle functions and adjust selected settings on site or remotely. Find out which products are available for your Mercedes and how to use them here.

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Mercedes me: connect your Mercedes | Mercedes-Benz (4)

Mercedes me connect at a glance

Learn more about the benefits of Mercedes me connect and explore the digital world.

More about Mercedes me connect

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Pair my Mercedes and get started

Pair your vehicle with your Mercedes me account to activate and use Mercedes me connect services.

Launch now

(Video) Mercedes me – Setup and Linking
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Activate, renew and purchase Mercedes me connect services

The Mercedes me Store offers you the option of purchasing digital services available for your vehicle. You can check and extend your existing subscription period, purchase new services and discover digital services available for your vehicle by VIN.

Mercedes me: connect your Mercedes | Mercedes-Benz (7)

The Mercedes me Adapter app – a pioneering connection to your Mercedes.

Even with many vehicles built in 2002 or later that are not yet factory-networked, you can enjoy some of the benefits of Mercedes me - the Mercedes me Adapter makes it possible. Upgrade to the Mercedes me Adapter now and operate useful functions relating to your Mercedes via your smartphone.

  • More about the Mercedes me Adapter

The new generation of Mercedes me apps

A new look for the Mercedes me apps.[1]

The new generation of Mercedes me apps

A new look for the Mercedes me apps.[1]

(Video) How To: Mercedes me connect New User Registration

    Use Mercedes me connect and the Mercedes me apps now.[1]

    Mercedes me: connect your Mercedes | Mercedes-Benz (11)

    1. Register for Mercedes me

    Don’t have a Mercedes me ID yet? Register here or directly in your Mercedes me apps. Terms, conditions and exclusions apply. [1]

    Mercedes me: connect your Mercedes | Mercedes-Benz (12)

    2. Activate, renew and purchase Mercedes me connect services

    Activate, use and purchase digital services available for your Mercedes-Benz vehicle. Everything can be completed online.

    Mercedes me: connect your Mercedes | Mercedes-Benz (13)

    3. More control at your fingertips

    You can find out more about your Mercedes me services in the Mercedes me app.

    Register now for Mercedes me connect.

    [1] The availability of Mercedes me connect, Mercedes me Adapter and the associated digital services varies between vehicles, models and equipment. For Mercedes me connect, selected services are available free of charge for a period of three (3) years only from the first date of activation with an eligible vehicle. Use of the digital services (via both Mercedes me connect and Mercedes me Adapter) is subject to terms and conditions and requires the user to the download the associated app(s) on a compatible mobile device. The user at all times remains solely responsible for ensuring that the services are used in accordance with all applicable laws (including road rules) and, where applicable, for maintaining proper control of the vehicle, ensuring safety and monitoring the driving environment. Whilst MBAuP shall use its reasonable endeavours to provide an uninterrupted experience, we cannot guarantee ongoing or uninterrupted supply noting that such services may subject to interruption, change, discontinuance or limitations. In some circumstances, the services may no longer be able to be supplied or will need to be supplied in a different form (eg. where there is a change to our third party service providers on which a feature or service relies; where there is a regulatory change or change in law affecting the feature or service or where, in our reasonable discretion, we amend or replace the feature or service). We will make reasonable efforts to inform you of such changes where they materially affect the services you receive. Please visit your local authorised retailer or refer to the relevant Mmc terms and conditions for more information including vehicle and device compatibility, connectivity and capability requirements.

    [2] Mercedes me Adapter app only available on selected Mercedes-Benz vehicles. Data plan required for internet connection.

    FAQs

    What's the difference between Mercedes me and Mercedes me connect? ›

    Mercedes me assist: Gives you easy access to essential information about your vehicle, such as tutorial videos and your owner's manual. Mercedes me connect: Allows you remote access to your vehicle via your smartphone or another smart device. It also includes vehicle location tracking.

    How do I connect my Mercedes to my Mercedes app? ›

    Simply scan the QR code in the vehicle's multimedia system, or enter your Vehicle Identification Number in the app to pair your vehicle. Then, touch one button to activate all of your services. If you need assistance, call 1-800-367-6372 or visit your Mercedes-Benz dealer.

    How do I connect my car to Mercedes me? ›

    How To: Mercedes me connect New User Registration - YouTube

    Why does my Mercedes say Mercedes me connect services Limited? ›

    This is a status message. It appears whenever a diagnostic unit, e.g. XENTRY Diagnostics or a third-party adapter from the free accessories trade, is connected to the on-board diagnosis (OBD) interface, triggering diagnostic queries on the diagnostics CAN.

    Do you pay for Mercedes me connect? ›

    No. Mercedes me is free for everyone, regardless of your vehicle or mbrace® account status. However, customers with mbrace® Connect or mbrace® Concierge will have access to additional features within Mercedes me.

    Is Mercedes me connect free to use? ›

    No, Mercedes me is free for everyone, regardless of your vehicle's equipment and capabilities. However, customers with Mercedes me connect will have access to additional features.

    How do I know if my car has Mercedes me? ›

    How do I know if my car is me connect capable? Please contact your local Retailer and provide them with your registration number. If your car was built in 2018 onwards, then it will be Mercedes me connect capable.

    Why won't my Mercedes me app start my car? ›

    Mercedes me App Remote Start Not Working

    Start the car manually, stop it, then exit the car. Try again to start your car remotely. If the car does not start, go into the settings on the infotainment monitor and make sure your settings have not been erased. Re-enter your phone information into the settings.

    How much does the Mercedes me app cost? ›

    mbrace® Concierge, $20/Month: Includes Mercedes-Benz Concierge, Points-of-Interest Destination Download, Location-Based Traffic and Weather, and Turn-by-Turn Route Assistance.

    Is Mercedes remote start free? ›

    Mercedes Me connect allows our drivers to utilize many of their free Mercedes Me® Connect features, including Remote Start, Lock/Unlock, Send2Benz, and Vehicle Monitoring - all from the Mercedes me app.

    What is the purpose of Mercedes me? ›

    The Mercedes me App allows Mercedes-Benz drivers to be more connected with their vehicle than ever before. The Mercedes Me App offers everything from vehicle management, remote access, to meaningful assistance and support all in one place, so that your enhanced driving experience is nice and comfortable.

    Does Mercedes me connect track your car? ›

    Overview of Services

    With Mercedes me, you can access your vehicle from anywhere. Depending on your model, you can start the engine, lock or unlock the doors, track your vehicle and more. You can even activate certain features using Google Home or Amazon Alexa.

    How do I know if my Mercedes has remote start? ›

    Check your vehicle's key fob

    The key fob for your car will have a special button if your vehicle has a remote starter. The symbol for the remote start is usually an arrow making a partial circle, as seen above.

    How far does the Mercedes me app work? ›

    The app offers Accident Recovery, which relays the car's data and location to Mercedes customer assistance center on request after which a voice connection is established for further assistance. It also features Parked Vehicle Locator – users can locate their vehicle at a range of up to 1.5 km and get directions to it.

    How long does Mercedes me connect take to activate? ›

    How can I activate/deactivate the Mercedes me connect services? Activation of the services generally takes place immediately after they have been purchased.

    Can I start my Mercedes with my key fob? ›

    To start the vehicle using the factory key fob, press the panic button once for 1⁄2 second and release. The vehicle parking lights will flash once to confirm and then the engine will start within 5 seconds. Once the engine has started the parking lights will flash once every 5 seconds.

    How many free years of Mercedes me charge are included with a purchase of the EQB? ›

    Purchase of the new EQB will include 2 years of complimentary maintenance and charging.

    Can two people use Mercedes me connect? ›

    Go to the Mercedes me Portal, click on 'Your Vehicles' and select the relevant vehicle. Then click on 'Manage Co-users' in the 'Mercedes me connect' section. You can use the 'Invite Co-user' function to send an invitation by entering an email address. You and the invited person will be informed by email.

    Which Mercedes me app should I use? ›

    The Mercedes me connect Finance app serves as a perfect complement to the Mercedes me connect app. It allows you to manage your Mercedes-Benz Financial Services account on the go and comes loaded with features designed for speed and simplicity.

    What cars does the Mercedes me app work on? ›

    • Mercedes-Benz GLA.
    • Mercedes-Benz GLB.
    • Mercedes-Benz GLC.
    • Mercedes-Benz GLE.
    • Mercedes-Benz GLS.
    • Mercedes-Benz A-Class.
    • Mercedes-Benz C-Class.
    • Mercedes-Benz E-Class.
    4 May 2017

    What year Mercedes has Mercedes me app? ›

    The Mercedes me connect app was first introduced in 2016 as a connected-car application for both Android and iOS devices that enabled vehicle owners to manage many different aspects of their vehicle from virtually anywhere.

    Do all cars have Mercedes me? ›

    Available on all Mercedes-Benz, including older models with the use of an adaptor and digital link-up, Mercedes me offers a range of online services that seamlessly connect your car to your Smartphone, tablet or PC.

    What year Mercedes have Mercedes me? ›

    From June 2015, Mercedes-Benz customers can go to Mercedes connect me to access additional online connectivity services – such as using their smartphone to locate the whereabouts of their vehicle, to lock the doors, to program the pre-entry climate control or to configure Mercedes-Benz apps.

    How do I start my car with my Mercedes me app? ›

    Mercedes-Benz Remote Start with the MercedesMe app - YouTube

    Can Mercedes track a stolen car? ›

    If you have linked your Mercedes me app, you can locate your stolen vehicle.

    Is a Mercedes test drive free? ›

    Home test drives are unaccompanied and free of charge.

    Can you turn the heating on with Mercedes me? ›

    Mercedes Me, you can control different vehicle systems no matter where you are, starting up the engine, turning on the heater/air conditioning, switching on the lights and more. The Mercedes Me web portal also allows you to quickly and easily schedule maintenance and service visits.

    Does Mercedes have a built in tracking device? ›

    Mercedes me can track your vehicle on the move via GPS, while also allowing you to switch off the service in the vehicle at any time to rule out further tracking.

    How do I turn off Mercedes tracking? ›

    TRACK your MERCEDES with your PHONE! - YouTube

    Can Mercedes me be hacked? ›

    The same also allows the auto to be controlled remotely via the Mercedes Me smartphone app. Due to the fact that requests sent by the mobile app to the backend lacked authentication, hackers can use the flaw to lock and unlock doors, open and close the roof, activate the lights, and start the engine.

    Does my Mercedes have remote parking? ›

    Download the Remote Parking Pilot App to your phone and gain the ability to get out and park your Mercedes-Benz remotely with your smartphone. Mercedes-Benz Parking Pilot will also locate available parking spots and park your Mercedes-Benz E-Class at the touch of a button.

    How do I turn on my Mercedes KEYLESS start? ›

    KEYLESS-GO -- Mercedes-Benz USA Owners Support - YouTube

    How do I activate my Mercedes car play? ›

    How to Set Up Apple CarPlay in Mercedes-Benz Vehicles
    1. Look for the USB port with a smartphone integration symbol on your center console. ...
    2. Select “Connect” from the infotainment screen and select “Automatically.” This will automatically connect your Apple CarPlay to your Mercedes-Benz going forward.

    What is the point of Mercedes me? ›

    The Mercedes me app allows you to perform all of your Mercedes' key functions at all times, wherever you are. Check vehicle information such as tyre pressure, fuel level or the state of the brakes. Use pre-entry climate control to warm up the cabin on early mornings and cool it down on hot summer days.

    What models have Mercedes me connect? ›

    Term extension via Mercedes me connect Store Available on 2019 and newer A-Class, 2020 CLA, GLE, GLB, GLS and 2021 CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, GT 4-Door, S-Class.

    What is the purpose of Mercedes me? ›

    The Mercedes me App allows Mercedes-Benz drivers to be more connected with their vehicle than ever before. The Mercedes Me App offers everything from vehicle management, remote access, to meaningful assistance and support all in one place, so that your enhanced driving experience is nice and comfortable.

    How much does the Mercedes me app cost? ›

    mbrace® Concierge, $20/Month: Includes Mercedes-Benz Concierge, Points-of-Interest Destination Download, Location-Based Traffic and Weather, and Turn-by-Turn Route Assistance.

    Does Mercedes me connect track your car? ›

    Overview of Services

    With Mercedes me, you can access your vehicle from anywhere. Depending on your model, you can start the engine, lock or unlock the doors, track your vehicle and more. You can even activate certain features using Google Home or Amazon Alexa.

    Is Mercedes me a tracking device? ›

    You can locate your car on your smartphone using the Mercedes me app as long as it is within a radius of 1.5 kilometres. This comes as part of the optional Vehicle Monitoring package. For extra peace of mind we recommend having an approved Mercedes-Benz tracking device installed, such as the Tracker Locate.

    Can you track your car with Mercedes me? ›

    Mercedes me can track your vehicle on the move via GPS, while also allowing you to switch off the service in the vehicle at any time to rule out further tracking.

    Do all Mercedes have Mercedes me? ›

    Available on all Mercedes-Benz, including older models with the use of an adaptor and digital link-up, Mercedes me offers a range of online services that seamlessly connect your car to your Smartphone, tablet or PC.

    What year Mercedes has Mercedes me app? ›

    The Mercedes me connect app was first introduced in 2016 as a connected-car application for both Android and iOS devices that enabled vehicle owners to manage many different aspects of their vehicle from virtually anywhere.

    What year Mercedes have Mercedes me? ›

    From June 2015, Mercedes-Benz customers can go to Mercedes connect me to access additional online connectivity services – such as using their smartphone to locate the whereabouts of their vehicle, to lock the doors, to program the pre-entry climate control or to configure Mercedes-Benz apps.

    How do I know if my Mercedes has remote start? ›

    Check your vehicle's key fob

    The key fob for your car will have a special button if your vehicle has a remote starter. The symbol for the remote start is usually an arrow making a partial circle, as seen above.

    How far does the Mercedes me app work? ›

    The app offers Accident Recovery, which relays the car's data and location to Mercedes customer assistance center on request after which a voice connection is established for further assistance. It also features Parked Vehicle Locator – users can locate their vehicle at a range of up to 1.5 km and get directions to it.

    How do I start my car with my Mercedes me app? ›

    Mercedes-Benz Remote Start with the MercedesMe app - YouTube

    Can I unlock my car with Mercedes me app? ›

    Lock or unlock your vehicle from virtually any location with the Mercedes me app on your iOS or Android smartphone. You can also do this with a phone call to the mbrace® Response Center (operator assistance requires the mbrace® Secure package).

    Can I start my Mercedes with my key fob? ›

    To start the vehicle using the factory key fob, press the panic button once for 1⁄2 second and release. The vehicle parking lights will flash once to confirm and then the engine will start within 5 seconds. Once the engine has started the parking lights will flash once every 5 seconds.

    Does Mercedes have remote start? ›

    Mercedes-Benz remote start is available as part of the base Connect package — which comes standard for five years with any new Mercedes-Benz! mbrace® lets you do the following through your Mercedes me app: Remotely start your car from anywhere. Remotely lock and unlock your car doors.

    Videos

    1. Mercedes me Packages | Explained!
    (Nick O'Leary)
    2. Mercedes me Adapter | Your Mercedes-Benz Explained
    (Mercedes-Benz Hertfordshire)
    3. How to Connect Your iPhone to Your Mercedes-Benz with Apple CarPlay
    (Bud Smail Motor Cars, LTD.)
    4. Mercedes me 2020 app | Your Mercedes-Benz Explained
    (Mercedes-Benz Hertfordshire)
    5. How to: Charging with Mercedes me connect app
    (Mercedes-Benz USA)
    6. Mercedes me Adapter: Installation and Activation
    (Mercedes-Benz)
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