Kaiser Permanente Mission Statement 2022 | Kaiser Permanente Mission & Vision Analysis (2023)

Mission Statements

Kaiser Permanente mission statement is “to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.” The statement identifies the critical aspects that the company targets to ensure it gives its client unmatched services. This mission statement comprises the outlined components:

  1. Improving healthcare. To satisfy this component, the first priority for Kaiser Permanente is to keep its clients healthy. The institutions support health-supportive and preventative programs with specialized medical professionals always ready to help in every way possible. The company takes this seriously and believes the old adage that prevention is better than cure. Only that Kaiser Permanente goes ahead to actually implement the actions rather than simply waiting to manage diseases when they occur. By doing so, the company has stimulated a change in care perspectives giving more focus on the need to keep people healthy.
  2. Exceeding expectations. Kaiser Permanente is exactly what any client would want for their health care, an available and more than willing physicians. The systems of the company are set in such a way that when one becomes a member, care is right there at their doorstep. The company takes over everything and assures the clients of care beyond the norm or what it calls total health assessment. Surprisingly, Kaiser Permanente takes it seriously to keep the clients educated and aware of their health conditions, something that tremendously boosts the level of care.
  3. Affordable care plans. The desire to give all its patients a package that suits their needs is a strength that has seen Kaiser Permanente grow as a major healthcare business today. Managing care is clearly a divisive and one of the most challenging issues for many customers. Kaiser acknowledges the presence of this gap, and that is why the company has a wide range of programs to address this challenge. For instance, it has packages for individuals and families, incorporates Medicare and Medicaid and other employer supported mechanisms. Essentially, when it comes to affordability, Kaiser Permanente has done everything to ensure it does not lock out anyone from accessing the best healthcare services they deserve.

Table of Contents

(Video) Public Health and the Care Delivery System - Part 2 | Kaiser Permanente


The mission and vision statements of Kaiser Permanente reflects the determination of the company to not only provide but also establish minimum health care standards in the world. The progressiveness of this institution is proof that it is a leader in the healthcare provision, and its mission and vision statement defines what the company is all about in the sector. For over 70 years, Kaiser Permanente has proven it is a place where everyone looking for superior care should go, especially with a flexible and adaptable system to meet all the needs of its clients.

The contemporary profile also has a lot to do with the ability of the corporate system of this facility to agree with changing dynamics. A corporate mission statement defines the strategic actions the management sees fit to advance the company towards a set future. This future is essentially what is contained in the corporate vision statement.

For Kaiser Permanente, its vision statement focuses on steering the rest of the players to create a life where all people enjoy nothing short of top-quality healthcare. On the other hand, its mission statement points to the various factors that would ensure the company achieves this level of care for all communities. In addition, Kaiser Permanence has progressively maintained its dominance courtesy of the core values that guide the various operations and the general conduct of the employees. In this way, they ensure that everything works and contributes towards the mission and vision statements of the company.


KaiserPermanente vision statement is “collaboratingwith people to help them thrive and creating communities that are among thehealthiest in the nation.” The statement illuminates some of the elementspresent in the mission statement. It is an indication of how the two corporatestatements seamlessly work together. Over and above, this vision statement laysemphasis on the influence Kaiser Permanente has in healthcare. It has thefollowing traits:

(Video) November Community Relations Committee Meeting

  1. Collaborating with people. With this component as part of its vision, Kaiser Permanente agrees that the wholeness of care is only possible when there is a healthy relationship between the client and the care providers. To support this, the company has an interactive team of experts who understand the relational dynamics, how to stimulate and maintain such bonds for comprehensive and most of all quality care. And when it comes to joining Kaiser Permanente community, the registration is simple to ease the interaction process as much as possible.
  2. Improving life. If there is something Kaiser Permanente has taken with great enthusiasm ever since it was founded, it is its role to improve life. It does not matter at what level, the company is ever ready to participate in developmental processes with a positive impact on the lives of people it serves. For instance, Kaiser Permanente is well-known for its involvement in improving the health of communities, caring for the environment and most of all, sharing knowledge about health.


KaiserPermanente core values comprise “patient-centeredcare, evidence-based medicine, measurement and accountability, and innovation.”The management of the company does not leave anything to chance, explaining thereason it enforces these values as the guides for all the staff members andpartners.

Kaiser Permanente is especially recognized for its distinguished health services, and one of the striking factors is because they prioritize on the patients. The company distances care from conventional business practices, and this is why the focus is never on the profit-making. It also highly values diligent and expertly advanced treatment using scientifically proven approaches. Mind you, the institution does not stop there, it encourages an innovative mindset to contribute to the overall growth of the industry for optimal care outcomes. In relation to this, Kaiser Permanent values verifiable decision-making processes at all levels, as this is a critical requisite for a company that is answerable to everything.


  • Cady, S. H., Wheeler, J. V., DeWolf,J., & Brodke, M. (2011). Mission, vision, and values: what do they say?. OrganizationDevelopment Journal, 29(1).
  • Chute, C. G., Cohn, S. P., Campbell,K. E., Oliver, D. E., Campbell, J. R., & Computer-Based Patient RecordInstitute’s Work Group on Codes & Structures. (1996). The content coverageof clinical classifications. Journal of the American Medical InformaticsAssociation, 3(3), 224-233.
  • Goodman, R. A., Bunnell, R., &Posner, S. F. (2014). What is “community health”? Examining the meaning of anevolving field in public health. Preventive medicine, 67,S58-S61.
  • Kaiser Permanente –About.
  • Kantabutra, S., & Avery, G. C.(2010). The power of vision: statements that resonate. Journal of businessstrategy, 31(1), 37-45.
  • Krist, A. H., & Woolf, S. H.(2011). A vision for patient-centered health information systems. Jama, 305(3),300-301.
  • Leutz, W., Greenlick, M.,Nonnenkamp, L., & Della Penna, R. (2002). Kaiser Permanente’s manifesto2005 demonstration: the promises and limits of devolution. Journal of aging& social policy, 14(3-4), 233-244.
  • Lorig, K., Stewart, A., Ritter, P.,Gonzalez, V., Lynch, J., & Laurent, D. (1996). Outcome measures forhealth education and other health care interventions. Sage.
  • Lucas, J. R. (1998). Anatomy of avision statement. Management Review, 87(2), 22-27.
  • Mullan, F. (2017). Social mission inhealth professions education: beyond Flexner. Jama, 318(2),122-123.
  • Nagy, V. T. (2001). Clinician-patientcommunication: its big impact on health. Perm J, 5(4), 45-47.
  • Price, D. W., Overton, C. C.,Duncan, J. P., Wamsley, D. A., Havens, C., Steinbruegge, J., … & Mipos,D. (2002). Results of the first national Kaiser Permanente continuing medicaleducation needs assessment survey. The Permanente Journal, 6(1),76.
  • Raymond, B. (2005). The KaiserPermanente IT transformation: the vision of transforming business processes byusing technology to connect medical records with revenue cycle operations isbecoming a reality. Healthcare Financial Management, 59(1),62-67.
  • Schilling, L., Chase, A., Kehrli,S., Liu, A. Y., Stiefel, M. M., & Brentari, R. (2010). Kaiser Permanente’sperformance improvement system, part 1: from benchmarking to executing onstrategic priorities. The Joint Commission Journal on Quality and PatientSafety, 36(11), 484-AP5.
  • Strandberg-Larsen, M., Schiøtz, M.L., & Frølich, A. (2007). Kaiser Permanente revisited–. In Meeting thehealth care needs of tourists (Vol. 13, No. 4, p. 24).
  • Zingo, C. A. (1997). MaintenanceOrganization. Nursing Informatics: The Impact of Nursing Knowledge on HealthCare Informatics, 46, 27.

More Posts About Company:

  • NHS (National Health Service) Mission and Vision Statements…
  • Sutter Health Mission Statement
  • Advent Health Mission Statement Analysis
  • What is a Mission Statement for Healthcare?
  • Cardinal Health Mission Statement Analysis
  • Northwell Health mission statement
  • Aetna Mission and Vision Statements Analysis
  • CVS Caremark (Consumer Value Stores Caremark) Mission and…
  • Medtronic Mission and Vision Statement Analysis
(Video) Accelerating Data Transformation for Payers

Related Posts by Category

WAWA mission statement
flvs mission statement
AARP Mission and Vision Statements Analysis

Add a Comment

(Video) Full Event: Building Racial Equity into the Drug Development System (Part 2) | Kaiser Permanente


What is an example of a mission statement in healthcare? ›

Mission: “To inspire hope and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education and research.”

What was the Kaiser's goal? ›

The kaiser's goal was to support the sultan of Morocco and to impress others with Germany's power and prestige.

Which Kaiser Hospital is the largest? ›

It is the flagship hospital of Kaiser Permanente, the largest managed care organization in the United States, through its Kaiser Foundation Hospitals division.
Kaiser Oakland Medical Center
ListsHospitals in California
12 more rows

How many Kaiser members are there in California? ›

12.6 million members

What are the 3 key points of the mission statement? ›

The three components of a mission statement include the purpose, values, and goals of the company.

What are the 3 key things a mission statement should have? ›

Typically, a mission statement includes a basic description of the company, its purpose, and its goals.

What are the five core values at Kaiser Permanente? ›

In carrying out our mission and goals, we maintain core values of respect, scientific discipline, integrity, pioneering spirit, and stewardship.

What is Kaiser Permanente code of ethics? ›

All Kaiser Permanente physicians, dentists, and employees are expected to use good judgment, be accountable for their actions, and conduct business with integrity and with the interests of members and patients in mind. You must also: Complete all required compliance training.

What makes Kaiser Permanente unique? ›

We serve our members using a unique business model that combines health coverage and care delivery into one coordinated experience. Unlike a traditional insurance company, we are a membership-based, prepaid, direct health care system.

What is the #1 hospital in California? ›

Cedars-Sinai has been named the #2 hospital in the nation and #1 in California in U.S. News & World Report's "Best Hospitals 2022-23" rankings. Graphic by Cedars-Sinai.

What are the 8 regions of Kaiser Permanente? ›

Various legal entities serve the areas of the US where Kaiser operates: California (the largest two), Colorado, Georgia, Hawaii, mid-Atlantic, Pacific Northwest, and Washington.

What company owns Kaiser? ›

Kaiser. Thus, the organization currently known as Kaiser Permanente was born. We are still based on the close cooperation between 3 entities: the nonprofits Kaiser Foundation Health Plan, Inc. and Kaiser Foundation Hospitals, and the Permanente Medical Groups.

What are 3 entities of Kaiser Permanente? ›

Founded in 1945, Kaiser Permanente Northern California, headquartered in Oakland, comprises: Kaiser Foundation Health Plan, Inc. Kaiser Foundation Hospitals. The Permanente Medical Group, Inc., a physician group practice.

What is the Kaiser Permanente model? ›

Kaiser is a “staff model” HMO where the doctors, hospitals and insurance company are combined as one entity.

Who is Kaiser Permanente competitors? ›

Kaiser Permanente main competitors are Allegheny Health Network, Hawaii Pacific Health, and Sutter Health. Here is a summary of how the competitors of Kaiser Permanente compare to one another: UPMC has the most employees (92,000).

What are the 5 questions a mission statement must answer? ›

10 Questions to Answer When Writing Your Mission Statement
  • Why are you in business? ...
  • Who are your customers? ...
  • What image of your business do you want to convey? ...
  • What is the nature of your products and services? ...
  • What level of service do you provide? ...
  • What roles do you and your employees play?
3 Feb 2015

What is mission vision and values? ›

The mission statement communicates the purpose of the organization. The vision statement provides insight into what the company hopes to achieve or become in the future. The values statement reflects the organization's core principles and ethics.

What is the main point of mission? ›

A mission statement is a concise explanation of the organization's reason for existence. It describes the organization's purpose and its overall intention. The mission statement supports the vision and serves to communicate purpose and direction to employees, customers, vendors and other stakeholders.

What is the difference between a vision statement and a mission statement? ›

A mission statement defines the organization's business, its objectives, and how it will reach these objectives. A vision statement details where the organization aspires to go. Why does your company exist? What do you hope to accomplish in the next several years?

What is the most important part of a mission statement? ›

A good mission statement is typically concise and simple in nature. It focuses more on values and impact rather than the description of functions and processes. Be sure it expresses your organization's purpose or mission, sense of direction, and the meaning and significance it brings to people.

What is KP vision statement? ›

Our vision at Kaiser Permanente is to be a leader in total health by making lives better. Learn more about how we: Evaluate the quality of care you will receive as a Kaiser Permanente member. Take steps to ensure the safety of our members.

What are the 5 A's in healthcare? ›

Five dimensions of access to healthcare: 1) Approachability; 2) Acceptability; 3) Availability and accommodation; 4) Affordability; 5) Appropriateness.

What are Kaiser Permanente's strengths? ›

Kaiser Permanente generally gets high ratings from consumers, and the enrollment process is simple, allowing you to both get a quote for a policy and apply on the company's website. Many customers also like the fact that their doctor's offices, lab, pharmacy and any other providers they see are all under one umbrella.

What are the 4 main values of medical ethics? ›

The four principles of Beauchamp and Childress - autonomy, non-maleficence, beneficence and justice - have been extremely influential in the field of medical ethics, and are fundamental for understanding the current approach to ethical assessment in health care.

What are the 5 basic principles ethics? ›

Moral Principles

The five principles, autonomy, justice, beneficence, nonmaleficence, and fidelity are each absolute truths in and of themselves. By exploring the dilemma in regards to these principles one may come to a better understanding of the conflicting issues.

What are the 7 ethics principles? ›

WHAT ARE THE 7 MAIN ETHICAL PRINCIPLES IN NURSING AND WHY THEY ARE IMPORTANT? There are seven primary ethical principles of nursing: accountability, justice, nonmaleficence, autonomy, beneficence, fidelity, and veracity.

Why do people want to work at Kaiser? ›

“Excellent pay and benefits” “Driven colleagues” “Desire to serve the greater good”

How do you answer why do you want to work for Kaiser? ›

Example: “I am excited about this opportunity because I have heard so many good things about Kaiser Permanente, including that it's one of the best places to work. I also understand how important it is to provide quality healthcare to people who need it most.

Why is Kaiser Permanente successful? ›

Kaiser Permanente (KP), the largest nonprofit health plan in the United States, is renowned for the tight integration of its clinical services. KP closely coordinates primary, secondary, and hospital care; places a strong emphasis on prevention; and extensively uses care pathways and electronic medical records.

Which is the No 1 hospital in the world? ›

Mayo Clinic, USA

The Mayo Clinic in Rochester, Minnesota, is the world's best hospital in 2022.

What are the top 5 hospitals in the USA? ›

US News' Best Hospitals 2022-23 Honor Roll
  • Mayo Clinic (Rochester, Minn.)
  • Cedars-Sinai Medical Center (Los Angeles)
  • NYU Langone Hospitals (New York City)
  • Cleveland Clinic.
  • Johns Hopkins Hospital (Baltimore) (tie)
26 Jul 2022

What's the biggest hospital in California? ›

1. Santa Clara Valley Medical Center – 976 beds. The Santa Clara Valley Medical Center, located in San Jose, Santa Clara County, is the biggest general hospital in California, with 1,160 licensed and 976 available beds.

Who is the CEO of Kaiser Permanente? ›

Greg A. Adams is the chair and chief executive officer of Kaiser Foundation Health Plan, Inc. and Hospitals.

Why are doctors leaving Kaiser Permanente? ›

The report, by Mark Roberts, M.D., chief of medicine at Kaiser's Vallejo Medical Center, said many physicians are leaving Kaiser for "less demanding jobs" elsewhere or cutting back on their Kaiser work schedules, resulting in a 13 percent turnover rate over the last two to three years.

What is Kaiser Permanente group name? ›

Kaiser Permanente HMO (California) - Group #7145 (Northern CA), Group #230178 (Southern CA)

How much does the CEO of Kaiser Permanente make? ›

But the average belies the true dimensions of executive salaries in health care systems. In 2018, Bernard Tyson, then-CEO of nonprofit health care giant Kaiser Permanente, made nearly $18 million, making him the highest-paid nonprofit CEO in the nation.

Is Kaiser Permanente only in California? ›

Kaiser Permanente service areas include all or parts of: • California • Colorado • Georgia • Hawaii • Maryland • Oregon • Virginia • Washington • Washington, D.C. As a Kaiser Permanente member, you're covered for emergency and urgent care anywhere in the world.

Does Kaiser own Humana? ›

Kaiser Permanente's acquisition of Humana Group Health Plan is finally complete, and major changes are already under way.

What does TPMG stand for Kaiser? ›

In Northern California, the PMG providing medical services is called The Permanente Medical Group (TPMG).

What are the 4 health models? ›

In the broadest terms, there are four major healthcare models: the Beveridge model, the Bismarck model, national health insurance, and the out-of-pocket model.

What are the 3 models of health? ›

Three leading approaches include the "medical model", the "holistic model", and the "wellness model". This evolution has been reflected in changing ways to measure health.

What is the 5 A's model? ›

Improvement Goal: All chronic illness patients will have a Self-Management (SM) Action Plan informed by and including all the 5 A's elements (Assess, Advise, Agree, Assist, Arrange). The 5 A's Behavior Change Model is intended for use with the Improving Chronic Illness Care Chronic Care Model (CCM).

Whats the difference between Blue Cross and Kaiser? ›

Blue Cross Blue Shield is available in more states than Kaiser Permanente. Kaiser Permanente has a smaller provider network than Blue Cross Blue Shield. Blue Cross Blue Shield has higher customer satisfaction ratings than Kaiser Permanente.

Who is better Aetna or Kaiser? ›

Kaiser's HMO the best, Aetna's the worst in California health plan report card. In newly released rankings, Kaiser Permanente's HMO plans outranked seven other California insurers when it comes to quality care--though Aetna's HMO did not do as well.

Is Kaiser Permanente prestigious? ›

At Kaiser Permanente, our members receive high-quality care no matter where they're located. All 39 of our hospitals are consistently named among the nation's best — most recently in U.S. News & World Report's 2022-23 Best Hospitals rankings.

What are some examples of a mission statement? ›

12 Examples of the Best Mission Statements
  • “To inspire humanity — both in the air and on the ground.”
  • “To accelerate the world's transition to sustainable energy.”
  • “Spread ideas.”
  • “To connect the world's professionals to make them more productive and successful.”
13 Feb 2020

What is mission statement give example? ›

Some generic examples of mission statements would be, "To provide the best service possible within the banking sector for our customers." or "To provide the best experience for all of our customers." The reason why businesses make use of mission statements is to make it clear what they look to achieve as an ...

What is a mission and vision statement in healthcare? ›

Although they are often used interchangeably, mission and vision statements serve different purposes. A mission statement is what a business defines as its purpose today. They start with words such as, "We are," "We serve" and "Our purpose is to..." Vision statements are what you want to see in the future.

What is mission statement sample? ›

Mission Statements. “To empower creators to make their best work and get it in front of the audience they deserve.” “To connect the world's professionals to make them more productive and successful.” “To give people the power to share and make the world more open and connected.”

What is a mission statement vision? ›

What are mission and vision statements? A mission statement defines the organization's business, its objectives, and how it will reach these objectives. A vision statement details where the organization aspires to go. Why does your company exist? What do you hope to accomplish in the next several years?

What is a mission and vision statement? ›

A Mission Statement defines the company's business, its objectives and its approach to reach those objectives. A Vision Statement describes the desired future position of the company. Elements of Mission and Vision Statements are often combined to provide a statement of the company's purposes, goals and values.

What is the best mission statement? ›

A good business mission statement should be between one and three sentences and never exceeds 100 words. This means they're a little longer than most company slogans, but they're still short, catchy, action-focused statements that encapsulate what your business does and what its values are.

How do you evaluate vision and mission statements? ›

Criteria for Evaluating Mission Statements
  1. The mission statement is clear and understandable to all personnel, including rank-and-file employees.
  2. The mission statement clearly specifies what business the organization is in. ...
  3. The mission statement should have a primary focus on a single strategic thrust.

What is mission and vision explain with help of an example? ›

Mission: To give people the power to build community and bring the world closer together. Vision: People use Facebook to stay connected with friends and family, to discover what's going on in the world, and to share and express what matters to them.

What is a good vision statement for healthcare? ›

Vision Statement

A community in which all people achieve their full potential for health and well-being across the lifespan. We work to be trusted by patients, a valued partner in the community, and creators of positive change.


1. 14th Annual Sentinel Initiative Public Workshop Day 2
(Duke Margolis)
2. Empowering Kaiser Permanente. Visual analytics success from medical imaging & kidney disease care
3. PDA Sunday Progressive Town Hall November 13, 2022
4. P2P Workshop: Achieving Health Equity in Preventive Services - Day 2
5. Janet Liang of Kaiser Permanente On How Healthy is Health Care in Hawaii
(ThinkTech Hawaii)
6. Exploring Care System Solutions (Taking Action to Prevent Suicide) | Kaiser Permanente
(Kaiser Permanente Thrive)
Top Articles
Latest Posts
Article information

Author: Rueben Jacobs

Last Updated: 01/12/2023

Views: 6234

Rating: 4.7 / 5 (77 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Rueben Jacobs

Birthday: 1999-03-14

Address: 951 Caterina Walk, Schambergerside, CA 67667-0896

Phone: +6881806848632

Job: Internal Education Planner

Hobby: Candle making, Cabaret, Poi, Gambling, Rock climbing, Wood carving, Computer programming

Introduction: My name is Rueben Jacobs, I am a cooperative, beautiful, kind, comfortable, glamorous, open, magnificent person who loves writing and wants to share my knowledge and understanding with you.